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Cisco Bug: CSCvi56076 - "Use my phone" option missing for guest users on 2.3.1 and 2.3.2 webRTC

Last Modified

Jul 09, 2018

Products (1)

  • Cisco Meeting Server

Known Affected Releases

2.3.1

Description (partial)

Symptom:
"Use my phone" option is not available when joining meeting as guest via webRTC in CMS 2.3.1 and 2.3.2.

Conditions:
Starting with CMS 2.3.0, "Use my phone" option is available to guest user when the feature is enabled. After an upgrade to 2.3.1 or 2.3.2, this option is not available to guest users on webRTC. Also, setting the  'canMakePhoneCalls' parameter in /userProfiles to true doesn't have any effect.

However, this limitation only affects guest users but not signed-in users using the Sign in option.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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