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Cisco Bug: CSCvi55889 - 8821 : Black screen and would not wake up, incoming calls will ring but cannot be answered

Last Modified

Sep 17, 2018

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

11.0(3)SR6015 11.0(3.208)

Description (partial)

Symptom:
This phone had a black screen and would not wake up. The phone would ring when called but could not answer, there was no response to key presses.

Conditions:
Normal usage.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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