Cisco Bug: CSCvi55889 - 8821 : Black screen and would not wake up, incoming calls will ring but cannot be answered
Dec 21, 2018
- Cisco IP Phone 8800 Series
Known Affected Releases
Symptom: This phone had a black screen and would not wake up. The phone would ring when called but could not answer, there was no response to key presses. Conditions: Normal usage.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases