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Cisco Bug: CSCvi53784 - Allow system defined ECC variables to be updated

Last Modified

Mar 20, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 11.5(1) 11.6(1)

Description (partial)

Symptom:
System Defined ECC variables do not update with the Update Call Variable Data REST API

Will see this in the webservices logs:
RUNTIME_ERROR: %[ERROR_DESCRIPTION=com.cisco.ccbu.finesse.cti.service.dialog.CCEDialogCtiService][exception=RuntimeException][noname=com.cisco.ccbu.finesse.api.exception.InvalidInputException]: Runtime error

Conditions:
Updating System Defined ECC Variables
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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