Preview Tool

Cisco Bug: CSCvi53601 - New Mobility Anchor Controller unexpectedly reboots with Task Name: mcListen

Last Modified

Dec 04, 2018

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases


Description (partial)

AireOS WLC unexpectedly reboots. It will generate a crash file as shown below:

*             Start Cisco Crash Handler                *
Model:    	AIR-CTXXXX-K9
Version:  	8.x.x.x
Timestamp:	XXXXXX
SystemUpTime: 	XXXXXX
signal:   	XX
pid:      	XXXX
Task Name:	mcListen
Reason: 	System Crash

AireOS  WLC working as anchor for Converged Access WLCs (3650,3850,4500,5760).

Related Community Discussions

85MR3 Interim Build Availability
We are pleased to announce the fourth 85MR3 Interim ( for production deployment.   Access Request : (Within 24 hours automatic access to software download will be given)   Software Image Download : [NOTE: Please make sure to use Aspera Client to download files, if downloading for the first time from you will be prompted to install Aspera Client on top of Website]   Feedback Form :   ...
Latest activity: May 27, 2018
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.