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Cisco Bug: CSCvi53601 - New Mobility Anchor Controller unexpectedly reboots with Task Name: mcListen

Last Modified

May 21, 2018

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases

8.5(120.0)

Description (partial)

Symptom:
AireOS WLC unexpectedly reboots. It will generate a crash file as shown below:

************************************************************
*             Start Cisco Crash Handler                *
************************************************************
Sys Name: 	XXXXXXXXXXX
Model:    	AIR-CTXXXX-K9
Version:  	8.x.x.x
Timestamp:	XXXXXX
SystemUpTime: 	XXXXXX
signal:   	XX
pid:      	XXXX
TID:      	XXXXXXXXXX
Task Name:	mcListen
Reason: 	System Crash

Conditions:
AireOS  WLC working as anchor for Converged Access WLCs (3650,3850,4500,5760).
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