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Cisco Bug: CSCvi51474 - Following 11.6(1) ES1 Install Agents Are Unable to Copy/Paste Images Into ECE Email gadget in IE

Last Modified

May 30, 2018

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

11.6(1)ES1

Description (partial)

Symptom:
11.6 ES1 ECE breaks the option to copy paste an image to email gadget on IE.
There is an 'Insert Image' button which will still work, but the copy/paste will will result in the error, "image type is not supported".  This function still works in both Firefox and Chrome.

Conditions:
This issue happens after ECE 11.6(1) ES1 is installed and while agents are attempting to use Internet Explorer.
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Bug Details Include

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