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Cisco Bug: CSCvi51474 - Following 11.6(1) ES1 Install Agents Are Unable to Copy/Paste Images Into ECE Email gadget in IE

Last Modified

May 30, 2018

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases


Description (partial)

11.6 ES1 ECE breaks the option to copy paste an image to email gadget on IE.
There is an 'Insert Image' button which will still work, but the copy/paste will will result in the error, "image type is not supported".  This function still works in both Firefox and Chrome.

This issue happens after ECE 11.6(1) ES1 is installed and while agents are attempting to use Internet Explorer.
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