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Cisco Bug: CSCvi50788 - Radius Request being sent twice to CM when pressing ENTER on CM GUI

Last Modified

Aug 07, 2018

Products (1)

  • Cisco Wide Area Application Services (WAAS) Appliances

Known Affected Releases

5.0(3a) 5.5(5) 6.1(1) 6.1(1a) 6.2(1a) 6.4(1a)

Description (partial)

Central manager running version 6.2.3a and when they try to login to the CM using RADIUS with 2 Factor Authentication enabled , they are unable to login and it shows the message "You have been logged out due to inactivity."

The error is only when they try and login through GUI and it works when we try and login through CLI.
Removing the 2FA and logging in only using RADIUS credentials we are able to login.

Verified it internally and when we press Enter , the RADIUS request is sent twice and if we click Submit using mouse cursor , the RADIUS request is sent only once and it works.
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