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Cisco Bug: CSCvi25965 - Sybase upgrade: After SRU Install, zombie defunct process causes policy deployment failure

Last Modified

Oct 03, 2019

Products (32)

  • Cisco Firepower Management Center
  • Cisco FirePOWER Appliance 7050
  • Cisco FirePOWER Appliance 8120
  • Cisco Firepower Management Center 2500
  • Cisco FirePOWER Appliance 8360
  • Cisco FirePOWER Appliance 8260
  • Cisco FirePOWER Appliance 8350
  • Cisco FirePOWER Appliance 8130
  • Cisco FirePOWER Appliance 8140
  • Cisco AMP 8150
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Known Affected Releases

6.1.0.5 6.2.0 6.2.2 6.2.2.1 6.2.3 6.3.0

Description (partial)

Symptom:
Policy deployment never fails or succeeds, it just shows in the FMC web GUI that the policy deployment is running. 

FMC web GUI error: Deployment failed due to timeout collecting policies and objects.

Conditions:
Use "pstree" to verify if ActionQueueScrape process is a child of init.
Use "ps aux | grep 'Z'" to verify that there is a defunct process.  


root@firepower:/# pstree
init-+-ActionQueueScra---3*[{ActionQueueScra}]

root@firepower:/# ps aux | grep 'Z'
USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
root      6484  0.0  0.0      0     0 ?        Z    Feb13   3:37 [perl] <defunct>
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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