Guest

Preview Tool

Cisco Bug: CSCvi24947 - Display will not off while phone has one-way incoming intercom call

Last Modified

Jan 23, 2019

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

11.0(3.207) 11.0(4)SR1013 11.0(4)SR2015 11.0(4.14)

Description (partial)

Symptom:
Display will not off while phone has one-way incoming intercom call

Conditions:
1.Provision intercom line on phone A and B.
2.Set sleep to 10 seconds on both A and B.
3.Let B into sleep mode(display off). 
4.From A make one-way intercom call to B, B display on, B can hear A.
5.Wait sleep time+10seconds(DIM).
---Error: B shall display off.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.