Cisco Bug: CSCvi24579 - Redis check failed for master even after a restart of the agent, causing HA failover in 10.4.1-2
Oct 19, 2019
- Cisco Mobility Services Engine
Known Affected Releases
Symptom: - Primary CMX failed over to secondary, and then secondary faced same issue around two weeks later, and customer had to recover this CMX deployment rebooting the two boxes. - Failover reason was the same in both boxes: Redis check get writeable failed on port: 6383 cmxha.verify.RedisChecker[log_failure()]:110 - ERROR - Redis check get writeable failed for: IP_ADDRESS on port: 6383 : 0 cmxha.verify.MasterHostChecker[notify()]:29 - ERROR - Redis check failed for master. Attempt to restart redis Conditions: - CMX HA pair running 10.4.1-2 (Appliances AIR-MSE-3365-K9) - CMX pair used for location purposes, but simply for sending two specific Northbound notifications: Location Update and Association.
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