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Cisco Bug: CSCvi23864 - Tomcat fails to generate Multi-SAN CSR if "\" is used in OU name

Last Modified

May 15, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.0(1.10000.10)

Description (partial)

Symptom:
Show web security does not show the "\" in output

While generating CSR, the following error is thrown on the UI:

"The file /usr/local/platform/.security/tomcat/keys/tomcat.csr could not be accessed."

Conditions:
After using set web-security if OU name is changed to include a "\" CUCM supports mutliple OU's separated by a "\," however it successfully regenerates tomcat and fails to generate a CSR after that

Also, the "\" doesnot show up in the output of show web-security
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