Guest

Preview Tool

Cisco Bug: CSCvi21788 - Jabber client IM&P login failure when IM&P sub groups configured

Last Modified

Aug 19, 2019

Products (1)

  • Cisco TelePresence Video Communication Server (VCS)

Known Affected Releases

X8.10.4

Description (partial)

Symptom:
Jabber clients can only log in occasionally over Expressway; IM&P login is failing.

Conditions:
If presence redundancy is configured for the IM&P deployment and sub-clusters are defined. Users are assigned to a specific group.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.