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Cisco Bug: CSCvi21726 - ASA reload with no crashinfo or coredump ofter memory error syslogs observed

Last Modified

Jul 26, 2019

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

9.2

Description (partial)

Symptom:
In a rare corner case, the ASA might reload with no traceback or coredump generated.

Conditions:
It is suspected that high memory usage leads to this problem.

It is observed that for some of the ASAs affected by this problem, the following syslogs are generated just before the reload:
%ASA-4-720011: (VPN-Primary) Failed to allocate memory 
and
%ASA-4-711004: Task ran for 310 msec, Process = snmp, PC = 1a002fb, Call stack =   0x0000000001a002fb  0x00000000018b30de  0x000000000188a072  0x0000000001886dba  0x000000000044f83b
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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