Cisco Bug: CSCvi21402 - FIPPA agent, after ending call from customer,displayed err msg saying on phone err accessing Finesse
Jun 29, 2018
- Cisco Finesse
Known Affected Releases
Issue is seen on both phones 8851 and 7821. Symptom: due to popup not able to perfrom another operation until close the popup. Conditions: 1.Customer and FIPPA agent both are on call. 2.customer disconnected the call.
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