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Cisco Bug: CSCvi21402 - FIPPA agent, after ending call from customer,displayed err msg saying on phone err accessing Finesse

Last Modified

Jun 29, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases


Description (partial)

Issue is seen on both phones 8851 and 7821.

due to popup not able to perfrom another operation until close the popup.

1.Customer and FIPPA agent both are on call.
2.customer disconnected the call.
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