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Cisco Bug: CSCvi21334 - Supervisor option in Agent Explorer is grayed out for System PG

Last Modified

Mar 28, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(2) 12.0(1)

Description (partial)

Symptom:
Supervisor option in Agent Explorer tool is grayed out for System PG.

Conditions:
System PG deployed, with attempt to promote agent as supervisor for System PG agents.
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