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Cisco Bug: CSCvi20977 - OAMP keeps spinning/stuck while Save&Deploy the components or while retrieving the statistics

Last Modified

Nov 28, 2018

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

11.5(1)

Description (partial)

OAMP keeps spinning/stuck while Save&Deploy the components or while retrieving the statistics

Symptom:
OAMP keeps spinning when Cu try to save and deploy the configuration to the CVP server and gets stuck

Conditions:
When we "save and Deploy" the call server in OAMP, the OAMP keeps on spinning without any error. It never recovers from this state.  This happened to different servers. 
Sometimes works fine without any intervention/changes
Also when the issue was seen, we are not able to retrieve the statistics from OAMP.
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