Guest

Preview Tool

Cisco Bug: CSCvi18486 - ISE 2.3 WMI : ISE should check if OSArchitecture value contains 64 or 32 alone and ignore the rest

Last Modified

Apr 08, 2019

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.3(0.298)

Description (partial)

Symptom:
Currently if the domain controller is configured to not use English and use some other language, it may happen that the OSArchitecture value contains junk values along with 32 or 64. Because of this, ISE is unable identify the OSArchitecture and fails to execute the remote procedures with the error "The IseExec remote copy failed to open the remote file".

for example, DC configured in Chinese returns the following.

C:\Users\Administrator>echo OS get OSArchitecture /value | wmic 2> nul | find "="
OSArchitecture=64 位元

Conditions:
DC configured in a different language than english.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.