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Cisco Bug: CSCvi18261 - Enhancement request for End Client monitoring

Last Modified

Sep 15, 2019

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.2(0.0)

Description (partial)

Symptom:
This is enhancement request for the following condition:

In Monitor > Monitoring Tools > Clients and Users

We identified that Prime Infrastructure is providing associated MAC address for end devices that are connected.

In the case where end devices are associated with Prime Infrastructure through certain switches in previous polling cycles and are no longer present in this polling cycle, Prime Infrastructure won't be able to get those MAC addresses and put "unknown" and maps those addresses with interfaces which don't have any MAC addresses at all.

Conditions:
End device is no longer connected to a managed switch, as it was in the previous polling cycle.
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