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Cisco Bug: CSCvi17997 - Light Blue Colour in Displaying the highlighted option on 88xx phones

Last Modified

May 24, 2018

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

11.7(1) 11.7(1)ES18

Description (partial)

Symptom:
Customer reported that they are having difficulty in recognizing the highlighted / selected option on a 88xx series phone. This was working fine until firmware 11-5-1-18 and was displaying the highlighted portion / selection in 'deep blue' colour. But in the latest firmwares, this has changed to a 'light blue' colour which makes it difficult for the Customer to identify the selected options on the phone (mainly focusing on the calls selection listed under the Call history / Recents option). 
 
This new colour was introduced as part of the firmware 11.7(1) with UI change for an improved user experience.
 
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/firmware/11-7-1/Release_Notes/p881_b_8800-release-notes-for-1171.html#reference_9C6020BE78196F70A8F81E43A8752608 
 
But Customer claims that multiple end users have reported this colour issue and it takes more effort for them to isolate the selected option / calls on these phones.

Conditions:
Firmware 11.7(1) and above
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