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Cisco Bug: CSCvi17997 - Light Blue Colour in Displaying the highlighted option on 88xx phones

Last Modified

May 24, 2018

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

11.7(1) 11.7(1)ES18

Description (partial)

Customer reported that they are having difficulty in recognizing the highlighted / selected option on a 88xx series phone. This was working fine until firmware 11-5-1-18 and was displaying the highlighted portion / selection in 'deep blue' colour. But in the latest firmwares, this has changed to a 'light blue' colour which makes it difficult for the Customer to identify the selected options on the phone (mainly focusing on the calls selection listed under the Call history / Recents option). 
This new colour was introduced as part of the firmware 11.7(1) with UI change for an improved user experience. 
But Customer claims that multiple end users have reported this colour issue and it takes more effort for them to isolate the selected option / calls on these phones.

Firmware 11.7(1) and above
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