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Cisco Bug: CSCvi15851 - NCS4000: Partial Collection Failure when deleting Ethernet Packet Port Mode

Last Modified

Mar 13, 2018

Products (1)

  • Network Level Service

Known Affected Releases


Description (partial)

When the user tries to remove the Ethernet Packet port mode, the command is properly applied to the device, but once the reactive inventory is complete the device goes into Partial Collection Failure on EPNM.

The following exception has been observed in the inventory.log file:

ERROR inventory - Exception Stack: java.lang.IllegalStateException: Business key attribute: name on entity is null.  Instance: EthernetProtocolEndpointExtended[existAsDeletedOnDevice=false,ipTcpMss=1452,isDelete=false,pppoeEnable=false,duplexMode=UNKNOWN,ethernetFecMode=NONE,ethernetLoopback=NONE,isSwitchablePort=false,negotiationMode=UNKNOWN,ifIndex=139,isPromiscuous=false,isSpanMonitored=false,locationIndex=0,deployPending=NONE,adminStatus=NOT_APPLICABLE,isFloatingPep=false,operStatus=NOT_APPLICABLE,otherType=NOT_APPLICABLE,owningEntityId=1680685_10.58.235.85,instanceUuid=f4368e64-873d-48c8-9719-c22620d82280,instanceId=0,authEntityId=1680685,authEntityClass=-927529445,_orderedListOEIndex=<Integer>,_creationOrderIndex=<Integer>,_isBeingChanged=<Boolean>,deployPending=NONE,instanceVersion=0]

1. Access CEPNM as Config Manager or Root
2. Navigate to Inventory / Network Devices
3. Select the NCS4000 device
4. Navigate to Logical View / OpticalInterfaces / Provisioning / PortMode
5. Select one Optics controller configured with Ethernet Packet port mode and Edit
6. Set the Port Mode to None and Save
7. On the device verify from CLI the port mode has been deleted
8. Wait for Reactive Inventory to complete
9. Verify the Device is now in Partial Collection Failure status

Reproducibility: 3/3
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