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Cisco Bug: CSCvi13231 - Call queuing intermittently stops working on hunt lists

Last Modified

Aug 14, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 11.0(1.10000.10) 11.5(1.10000.6) 12.0(1.10000.10)

Description (partial)

Symptom:
We are facing intermittent disconnects, when PSTN callers are transferred to hunt pilot from unity, the call is supposed to go in queue if no agent answers.

Conditions:
Queuing enabled on the Hunt list.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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