Cisco Bug: CSCvi13002 - [DOC] CVP 11.6(1) upgrade guide has a misleading information.
Jun 04, 2019
- Cisco Unified Customer Voice Portal
Known Affected Releases
Symptom: In CVP 11.6(1) Installation and Upgrade Guide for Cisco Unified Customer Voice Portal, under Important Considerations for Upgrade, there is a statement indicating "Ensure that a CVP unit remains offline until you upgrade all the components in a unit." This is somewhat confusing considering the fact that the CVP Unit comprise of Call Server, VXML Server and Reporting Server, and the site can have multiple Call/VXML Server with one associated Reporting Server. Also there is no mention if we can manage CVP Servers using CVP 11.6(1) Ops Console. Conditions: CVP Upgrade.
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