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Cisco Bug: CSCvi11813 - CUIC - Stock Report Agent Attendance Weekly Historical Report is inaccurate

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.5(1) 11.6(1)

Description (partial)

Symptom:
The CUIC Stock CCE Transitional Historical Agent Attendance Weekly Historical Report is inaccurate. The report does not match or correlate to what the Agent Attendance Historical (Daily) report shows for the same agent and date range criteria
same is applicable for 'Agent Summary Weekly Historical'

Conditions:
Comparing weekly vs daily historical on Agent Attendance report
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Bug Details Include

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  • Status
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