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Cisco Bug: CSCvi10927 - Doc Defect: The How, When, and Where the Wrapup button on IP Phone needs clarification

Last Modified

Jan 07, 2019

Products (1)

  • Cisco Finesse

Known Affected Releases

11.0(1) 11.6(1)

Description (partial)

Symptom:
Site was unable to see the Wrapup button on IP Phone.
Found they did not have any Wrapup codes created

Conditions:
No Wrapup codes were configured
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