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Cisco Bug: CSCvi10544 - Agent stuck in talking in consult transfer scenario upon presence driven logout

Last Modified

Jan 16, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
Agent stuck in talking during consult transfer upon Desktop failover

Conditions:
Set Configuration parameter on PG explorer to "/LOAD 1"
Close the browser. Wait for presence driven logout and then complete the transfer
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