Cisco Bug: CSCvi09619 - Fretta: QSFP-100G-SM-SR INNOLIGHT OPTICS SUPPORTED_ERROR, QSFP TYPE UNKNOWN on CLI o/p
Aug 11, 2019
- Cisco Network Convergence System 5500 Series
Known Affected Releases
Symptom: Optics Module in question: QSFP-100G-SM-SR with vendor name: CISCO-INNOLIGHT. Issue: "Optics module in question" will not be recognized in XR SW. Problem scenario 1: When the router/linecard booted up with "Optics Module in question" is present, show inventory CLI entry for the optics will show the description as "QSFP TYPE UNKNOWN", find the CLI o/p snippet below RP/0/RP0/CPU0:ios#show inventory NAME: "HundredGigE0/0/1/2", DESCR: "Cisco QSFP TYPE UNKNOWN Pluggable Optics Module" PID: QSFP-100G-SM-SR , VID: V02, SN: INL21490060 And "show controllers optics R/S/I/P" CLI o/p the optics type will be "QSFP TYPE UNKNOWN", find the CLI o/p snippet below. RP/0/RP0/CPU0:ios#show controllers optics 0/0/1/2 Wed Feb 21 05:46:03.269 UTC Controller State: Up Transport Admin State: In Service Laser State: Off LED State: Off Optics Status Optics Type: QSFP TYPE UNKNOWN Problem scenario 2: When "Optics module in question" inserted/OIRed, the optics will not be recognized in XR SW. show inventory will not show the entry for the port no. which the ?Optics module in question? is inserted. Affected platforms/linecards in NCS5500: NCS-5501, NCS-5501-SE, NCS-5502, NCS5502-SE, NCS-55A1-36H-S, NCS-55A1-24H and on all Modular linecards supported until 632 release. Conditions: This issue happens only with "QSFP-100G-SM-SR with vendor name: CISCO-INNOLIGHT" optics module.
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