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Cisco Bug: CSCvi08480 - [enh] while updating do not unload the connector until the reboot

Last Modified

Apr 03, 2019

Products (1)

  • Cisco AMP for Endpoints

Known Affected Releases


Description (partial)

During the upgrade of the AMP for Endpoints Windows Connector v5.1.11 to v6.0.7, there is a reboot required message that states the endpoint is unprotected, and the AMP for Endpoints service (sfc.exe) is stopped / unloaded. This issue was formerly resolved where there would never be a lapse of protection during connector upgrades, since many users may not reboot their machines until a later convenient time. 

Enhancement request is to not unload the connector until the reboot to maintain continuous protection.

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