Cisco Bug: CSCvi07761 - Report filtering on Skill Names should only display call results from that Skill.
Jan 07, 2019
- Cisco Unified Intelligence Center
Known Affected Releases
Symptom: Currently when you filter a report based on a Skill and an Agent has multiple skills it will return the calls from that skill and all calls for every other skill that Agent has. Conditions: Running an Agent report and trying to filter by Skill.
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