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Cisco Bug: CSCvi07481 - UCCX: Transfers done using Jabber may cause discrepancy with reports

Last Modified

Jun 27, 2019

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

CSQ All Fields Report, displays a call transferred using Jabber under Calls Handled by Other and a call transferred using Finesse under Calls Handled.

Transfer calls using Jabber
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