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Cisco Bug: CSCvi05980 - Mobility Express8.6 support on 3602AP model

Last Modified

Sep 11, 2019

Products (1)

  • Cisco Mobility Express for Aironet Access Points

Known Affected Releases

8.6(101.0)

Description (partial)

Symptom:
As per the Release notes of 8.6 & Wireless Compatibility matrix doc, the 3600 series AP is not supported on 8.6 version.https://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn86.html#supported-aps
https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#pgfId-393660

However, in the ME 8.6 Deployment guide shows AP3600 sub-ordinate is supported in this link: https://www.cisco.com/c/en/us/td/docs/wireless/access_point/mob_exp/86/release_notes/b_ME_RN_86.html#me-supp-ap. Refer Table:1

When the 3602 AP tried to join the ME running on 8.6, it prints the below debugging msg as "the access point is unsupported". Downgrading ME to 8.5 helps to get the AP3602 registered

Conditions:
Mobility Express on 8.6 version + AP3602
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