Guest

Preview Tool

Cisco Bug: CSCvi05580 - ENH: Add automatic re-inject of email contacts for UCCX / SocialMiner

Last Modified

Feb 04, 2019

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
Currently there is no provision to automatically reinject contacts into UCCX, and this process requires manually clicking reinject. This reinjects contacts 200 at a time.

This enhancement tracks the automatic reinjection of emails into UCCX from SocialMiner which is introduced in 11.6(2).

Conditions:
All versions upto UCCX 11.6(1)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.