Preview Tool

Cisco Bug: CSCvi05580 - ENH: Add automatic re-inject of email contacts for UCCX / SocialMiner

Last Modified

Feb 04, 2019

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

Currently there is no provision to automatically reinject contacts into UCCX, and this process requires manually clicking reinject. This reinjects contacts 200 at a time.

This enhancement tracks the automatic reinjection of emails into UCCX from SocialMiner which is introduced in 11.6(2).

All versions upto UCCX 11.6(1)
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.