Preview Tool

Cisco Bug: CSCvi05409 - Mobile Jabber Guest client quality not exceeding 640x360 resolution

Last Modified

Dec 28, 2018

Products (1)

  • Cisco Jabber Guest

Known Affected Releases

11.0(0) 11.1(0) 11.1(1)

Description (partial)

Jabber Guest quality on Mobile clients Android + iPhone does not go past 640x360 resolution scale, causing degraded quality for the far end users.

Using any code of Jabber Guest on Android / iPhone (Even with the HD option enabled in iOS).

You can check the quality in the settings -> call statistics page and in all prior testing the cap of 640x360 has been experienced by multiple customers and in lab.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.