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Cisco Bug: CSCvi05409 - Mobile Jabber Guest client quality not exceeding 640x360 resolution

Last Modified

Dec 28, 2018

Products (1)

  • Cisco Jabber Guest

Known Affected Releases

11.0(0) 11.1(0) 11.1(1)

Description (partial)

Symptom:
Jabber Guest quality on Mobile clients Android + iPhone does not go past 640x360 resolution scale, causing degraded quality for the far end users.

Conditions:
Using any code of Jabber Guest on Android / iPhone (Even with the HD option enabled in iOS).

You can check the quality in the settings -> call statistics page and in all prior testing the cap of 640x360 has been experienced by multiple customers and in lab.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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