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Cisco Bug: CSCvi03536 - Local Directory search returns "No Records Found" when a Day 2 entry is used in "Last Name" field

Last Modified

Sep 26, 2018

Products (1)

  • Cisco Business Edition 4000

Known Affected Releases

2.0

Description (partial)

Symptom:
On a Cisco BE4K phone system, "Last Name" local directory lookup works only for Directory Numbers (DNs) added pre deployment and failed for DNs added post deployment. For "First Name" local directory lookup, it works for DNs added pre and post deployment.
 
The above is regardless if there are phones registered for the DN.

Conditions:
On a Cisco BE4K phone system
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