Guest

Preview Tool

Cisco Bug: CSCvi03423 - Add step in Tetration upgrade guide to verify each RPM M5 HASH prior to uploading RPM

Last Modified

Aug 13, 2019

Products (1)

  • Cisco Tetration Analytics

Known Affected Releases

2.1(1.31) 2.1(1.33) 2.2(1.34) 2.2(1.35)

Description (partial)

Symptom:
Customer uploads a corrupt RPM downloaded from Cisco.com and the upgrade fails requiring a troubleshooting session and delay in the upgrade.

Conditions:
The message as to why the upgrade has failed is not intuitive in the UI and the upgrade fails due to a corrupt RPM. The manual does not contain a step asking the user to verify the RPM MD5 HASH.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.