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Cisco Bug: CSCvi03407 - CUCM Tomcat Services' logs are not writing

Last Modified

Jan 18, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.13902.2) 11.5(1.14900.11)

Description (partial)

CUCM node's Web Services (Applications that run under Tomcat) are not writing their traces regardless of their Trace level setting.

This lack of logging is observed where CUCM node has a Coresident Prime License Manager Instance installed which is installed by default.

Depending on the timing of Tomcat Services starting up, if Coresident PLM (elm-admin) is deployed after the general logging application is deployed, then only elm-admin logs are written properly.
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