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Cisco Bug: CSCvi03203 - UCCX // Finesse agent stuck at Signing In

Last Modified

Jul 24, 2019

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 10.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.6(1)

Known Affected Releases

10.6(1)SU3

Description (partial)

Symptom:
Finesse agent tries to login and after entering the credentials it gets stuck at Signing In.

Conditions:
UCCX10.6(1)SU3 with different browsers (Chrome, IE, FF).
This can happen on previous versions of UCCX 10.6(1) as well
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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