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Cisco Bug: CSCvi01918 - Cisco 3702 AP: RRM stall - RF neighbor list empty on both WLC and AP on 5GHz

Last Modified

Sep 20, 2019

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases

8.3(121.7) 8.3(133.5)

Description (partial)

- Detection of RRM stalling, "Last Run" timer keeps incrementing.
- "show ap auto-rf 802.11a <AP>" shows no neighbors on some APs.
- The problem will keep going until all APs show no neighbors then apparently RRM stalls because of lack of data.  customers begin to complain they cannot roam.

Seen in an AP SSO HA configuration, some time after an HA failover.

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Latest activity: May 27, 2018
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