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Cisco Bug: CSCvh98841 - 7861 Key System scenarios STILL suffers serious issue (keys in stuck state, phone resets)

Last Modified

Apr 23, 2018

Products (1)

  • Cisco IP Phone 7800 Series with Multiplatform Firmware

Known Affected Releases

11.1(1) 11.1(2)

Description (partial)

Symptom:
7861 Key System scenarios STILL suffers serious issue (keys in stuck state, phone resets)

Conditions:
On a single 7861, press several different line keys in succession.   Only after a few the line state will remain amber and never goes back to green.   If press enough, phone will unregister.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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