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Cisco Bug: CSCvh96128 - Phones take a lot of time to register with their tertiary CUCM when reset/restarted from CUCM

Last Modified

Oct 04, 2019

Products (13)

  • Cisco IP Phone 8800 Series
  • Cisco IP Conference Phone 7832
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco IP Phone 8865
  • Cisco IP Phone 7821
  • Cisco IP Phone 8811
  • Cisco IP Phone 7861
  • Cisco IP Phone 8861
  • Cisco IP Phone 8845
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Known Affected Releases


Description (partial)

8865 phone when registered with Tertiary CUCM server (3rd CUCM server in the Group) when the phone is "reset" or "restarted" from the CUCM, doesnt register back. It goes into registering state and stays that way for more than 10-15 mins and most of the time forever

When there are three CUCM servers in the Call Manager group
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