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Cisco Bug: CSCvh95799 - Request for plain language error message when the backup is running when an admin trys to install

Last Modified

Feb 20, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

When attempting to upgrade UCM or install firmware to UCM, the admin may get the following error message, "The resource lock platform.api.upgrade.config is currently locked by process XXXXX (NetMessageDispatch-77). Please try again later.

Upgrade UCM or install a file to UCM while a backup is in progress.
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Bug Details Include

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  • Status
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