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Cisco Bug: CSCvh95466 - UCCX: CCX Engine shutdown and fails to start due to stray Engine process Thread

Last Modified

Aug 22, 2019

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.5(1)
  • Cisco Unified Contact Center Express 11.6(1)

Known Affected Releases

11.5(1)SU1 11.6(1)

Description (partial)

Symptom:
UCCX Engine on Node 2 is in STOPPED state. Node 1 Engine is operational.

Conditions:
UCCX version upto 11.6(1)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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