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Cisco Bug: CSCvh93019 - Failed to get version upgrade information for device: NGFW_UPGRADE is missing in map file

Last Modified

Oct 27, 2019

Products (1)

  • Cisco Firepower Management Center

Known Affected Releases

6.2.2.1

Description (partial)

Symptom:
Deploying policy fails and generates generic message on FMC web GUI: Deployment failed due to internal errors.  

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Conditions:
*Recent upgrade.

*pigtail deploy shows the following error mesage:
VMSB: {timestamp} [ERROR],(PlatformBladeJob.java:3924),Failed to get version upgrade information for device: {uuid}: NGFW_UPGRADE is missing in map file.

*Manager shows incorrect version recording in web GUI.

*ls -ltr /ngfw/var/tmp/last_heartbeat.msg:
Shows date that is not current.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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