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Cisco Bug: CSCvh92717 - Polycom HDX does not decode CMS encoded H.264 HP correctly

Last Modified

Nov 12, 2019

Products (1)

  • Cisco Meeting Server

Known Affected Releases


Description (partial)

Polycom devices may experience corrupted video from a Cisco Meeting Server.

Affects CMS 2.3
Polycom endpoints must have advertised High Profile H.264

Related Community Discussions

Refresh video low on HDX 7000 to CMS
Good afternoon everyone,   I encounter a problem with my customer. He've got some Polycom HDX7000 on premise, and CMS (cluster), CUCM (PUB/SUB) too. SIP is used for registering and communications.   When a videoconference is hosted in CMS, my mookup endpoint Cisco (Roomkit) dial to CMS with URI+PIN, and it works. However, with all Polycom HDX 7000 endpoints, users doesn't see welcome all page CMS (mountains) and remote sites, whereas they could hear audio CMS and remote sites well. Instead of seeing ...
Latest activity: Jun 23, 2018
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