Guest

Preview Tool

Cisco Bug: CSCvh92381 - ASA Traceback and goes to boot loop on 9.6.3.1

Last Modified

Jul 26, 2019

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

9.6(3) 9.6(4)

Description (partial)

Symptom:
When customer upgrades the ASA from 9.6.3.1 to 9.6.4.3, device tracebacks and goes to boot loop on 9.6.4.3
Booting it from the old image also triggers traceback on the ASA with same decode

Conditions:
Issue is seen on ASA 5585-SSP-20 with software version -9.6.3.1 and 9.6.4.3
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.