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Cisco Bug: CSCvh90442 - Enhancement in Jabber windows to load balance UDS requests to all UDS servers

Last Modified

May 17, 2019

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

11.9(2)

Description (partial)

Symptom:
CUCM node running high CPU due to UDS requests

Conditions:
In older versions of Jabber client, When CUCM providdes list of UDS servers , jabber used to randomize the list and choose one of the servers from the list to send UDS requests

In the current design, Jabber only chooses server on top of the list and send UDS queries to it. This is loading CUCM node and causing high CPU on CUCM node when customer has thousands of users.
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