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Cisco Bug: CSCvh89248 - Informacast 12.0.1 webpage will not load and service will not start

Last Modified

Mar 20, 2019

Products (1)

  • Cisco Paging Server

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
The informcast page https://<server ip >:8444/InformaCast will not load.

When trying to start the Informcast service from "Access System Management Tools with Webmin" > System >
Bootup and Shutdown page, we get the following error:

Executing /etc/init.d/singlewireInformaCast start ..

Starting InformaCast: singlewireInformaCast ... ERROR: eth0 is down, execute restart-network and then start InformaCast


Cisco Paging  server OS version: Singlewire InformaCast VMware 12.0.1_94

Conditions:
Informacast 12.0.1

Other administrative pages that are available:
 
https://<server ip >/ - available
https://<server ip >:8463/ControlCenter/ - available
https://<server ip >:8463/LicenseManager/ - available
https://<server ip >:10000/ - available

Only this page is not available:
https://<server ip >:8444/InformaCast
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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