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Cisco Bug: CSCvh87403 - Unable to download software update packages

Last Modified

Aug 12, 2019

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.1(7) 3.3

Description (partial)

Symptom:
Downloading patch updates from cisco.com displays the following error:

sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Conditions:
Login into PI 3.3 as any user; Navigate to Administration/Licenses and Software Updates/Software Update & Download any Device Pack, Update or a Maintenance release from cisco.com.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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