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Cisco Bug: CSCvh87175 - Contact Share log messsage / tools serviceability updates for livedata failover / status

Last Modified

Jan 16, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
ICM Events returns the following error.
"Contact share node connection to Live Data tcp://{ipaddress}:61616 is Down."

Conditions:
Contact Director deployment.
The LiveData ActiveMQ connection to the contact sharing node is dropped.
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