Preview Tool

Cisco Bug: CSCvh87175 - Contact Share log messsage / tools serviceability updates for livedata failover / status

Last Modified

Jan 16, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

ICM Events returns the following error.
"Contact share node connection to Live Data tcp://{ipaddress}:61616 is Down."

Contact Director deployment.
The LiveData ActiveMQ connection to the contact sharing node is dropped.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.