Cisco Bug: CSCvh86740 - Master ASA in cluster crash in Thread Name: bcm_esw_surprise_reset.1
Apr 13, 2020
- Cisco ASA 5500-X Series Firewalls
Known Affected Releases
9.6(3) 9.6(3.1) 9.6(3.100) 99.2(0.20)
Symptom: ASA crash/failover Conditions: Customer has two ASA Firepower 5585X SSP-60 configured in ASA cluster (master/slave). The SFR modules were upgraded from v22.214.171.124 to v126.96.36.199. The slave was upgraded first with no problems. After upgrading the master SFR to 188.8.131.52 the master ASA crashed/reloaded. Prior to upgrade, the customer excluded SFR from policy-maps, so no traffic was sent to it during the upgrade, and also disabled health-check of a service module during the upgrade with command "no health-check monitor-interface service-module.
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