Preview Tool

Cisco Bug: CSCvh86090 - Feature request for alarm generation on Chat window after session idle for extended period time.

Last Modified

May 25, 2018

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

11.5(1) 11.6(1)

Description (partial)

Customer requested a feature on ECE, ie. both customer and agent will see an alarm message, after the customer is being idle for extended period time without typing anything, eg. 3 mins.

Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.