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Cisco Bug: CSCvh86090 - Feature request for alarm generation on Chat window after session idle for extended period time.

Last Modified

May 25, 2018

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

11.5(1) 11.6(1)

Description (partial)

Symptom:
Customer requested a feature on ECE, ie. both customer and agent will see an alarm message, after the customer is being idle for extended period time without typing anything, eg. 3 mins.

Conditions:
nil
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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