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Cisco Bug: CSCvh85822 - Misleading errors during authorization failure

Last Modified

Sep 16, 2019

Products (1)

  • Cisco Smart Software Manager satellite

Known Affected Releases


Description (partial)

- License authorization fails intermittently showing following:

"The last attempt to renew license authorization failed for the following reason: failed to verify signature.."

- Output of "show license status" shows following:

License Authorization:
  Status: AUTHORIZED on Jan 10 08:08:51 2018 CST
  Last Communication Attempt: FAILED on Jan 10 08:08:51 2018 CST
    Failure Reason: Failed to verify signature.
  Next Communication Attempt: Feb 8 20:09:14 2018 CST
  Communication Deadline: Apr 9 21:03:12 2018 CDT

Product communicating with smart agent
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